La Madera · District 4 · Station 49
Local support.
A healthier life at home.
Find useful services, prepare for everyday needs, and connect with community medicine outreach in our East Mountain neighborhoods.
A place to begin
Support for the things that make daily life work.
A ride to an appointment. Help finding meals. A safer path through the house. Someone who can explain where to turn. Start with what matters to you.
Find your next call.
Browse by the kind of help you need. Each listing explains who to contact and what to ask.
Explore community resourcesMake a plan together.
Choose a few manageable steps and print a resource list to discuss with someone you trust.
Build your next-step listBring support closer.
Request a local EMT follow-up through Sandoval County's community medicine program as our outreach grows into 2027.
Learn about local home outreachSupport around everyday concerns
Start with the situation you are facing.
These planning pathways help residents and caregivers find practical support. They do not diagnose symptoms or decide whether emergency care is needed.
After a fall or a lift-assist call
A fall can leave practical questions even when a person stays home. Discuss falls or new unsteadiness with a clinician. Outreach can help identify loose rugs, poor lighting, difficult bathroom access, and questions about mobility supports.
Start with safer-at-home resources, then prepare questions for your clinician.
Find related supportAfter an EMS call or hospital stay
Bring the instructions you received, your current medication list, and questions about what happens next. Discuss barriers to appointments, meals, pharmacy access, and understanding the care plan. A visit or referral is arranged through the program; it is not automatic after every call.
Choose a follow-up task and a ride resource for your next-step list.
Find related supportLiving with breathing or heart conditions
Use your treating clinician’s instructions and prescribed action plan. Outreach can help organize questions, identify care-access barriers, and discuss equipment needs with the appropriate team. New or severe symptoms need prompt medical attention; call 911 for an emergency.
Prepare your medication information and ask your clinician what changes require urgent help.
Find related supportMedication and pharmacy questions
Multiple prescribers, recent hospital changes, refill travel, and medication costs can be hard to manage. Prepare one current list, including nonprescription products, for review with your pharmacist or clinician. Our EMTs do not independently change doses, prescribe, or reconcile conflicting orders.
Use care-and-insurance resources and list questions before the next call.
Find related supportLiving alone or caring from a distance
Choose who can check in, who is nearby, and who has permission to receive information. Discuss hearing, vision, memory, mobility, language, and transportation needs. Dementia and caregiver resources can help families find ongoing support.
Choose a caregiver resource and make a missed-check-in plan.
Find related supportFood, rides, and staying connected
A long drive or a missed ride can interrupt a care plan. Nearby meal sites and community activities may help, including options in Sandia Park and Tijeras across the county line. Ask each provider about the exact service and your address.
Browse meal, ride, and local activity resources.
Find related supportLiving farther from care
Plan for the distance, the weather, and the gaps in service.
A useful plan here needs more than a phone number. Think through what happens when a ride falls through, a storm interrupts power, or the person who helps you lives in another town.
Keep an offline household plan.
Keep your physical address, directions, emergency contacts, and important care information together on paper. Agree on a check-in schedule with a willing helper and what to do if contact is missed.
Discuss a workable backup if your usual phone or internet service is unavailable. Keep phones charged and important contact information accessible.
Prepare your medical informationPrepare equipment and a place to go.
If you use oxygen, powered medical equipment, or refrigerated medicines, ask your supplier and clinician for a safe outage plan. Know the equipment’s backup limits and how you would reach a suitable alternate location.
Plan the ride and the person who can help before weather, smoke, or an outage makes travel harder. Follow the equipment and medication instructions provided by your care team.
Build your household evacuation planMake the whole trip possible.
Confirm appointment time, pickup and return arrangements, mobility assistance, and required advance booking. Ask whether a support person can travel with you. Keep a backup driver or provider contact.
Find transportation contactsMake access understandable.
Check address visibility from the road and identify the entrance, gate arrangements, pets, and mobility barriers. Share access instructions through the appropriate program channel when arranging a visit.
Use the address and access guidePreparedness guidance: National Institute on Aging. For an emergency, call 911. Do not delay an emergency call while trying to complete a plan.
Community resource finder
What would help today?
Search by topic or choose a category. Add useful contacts to your next-step list, then print the list to keep or share.
Nearby Sandia Park and Tijeras programs are included even when operated by Bernalillo County. Participation, transportation, funding, and age requirements vary by service. Ask about your specific address and needs.
15 resources
Aging & Disability Resource Center
A starting point for aging, disability, caregiver support, and Medicare information.
Before you go: Ask about services that fit your circumstances and address.
What to ask
Which local services can help with my needs, and who should I call next?
Sandoval County Community Medicine
County fire/EMS outreach connecting residents with health information and medical and social resources.
Before you go: Ask the county team about participation and current home-visit availability.
What to ask
How can I connect with Community Medicine, and what help is available in my area?
Sandoval County Senior Services
Meals, transportation, in-home support, and connections to senior programs.
Before you go: Programs serve adults 60 and older. Confirm service coverage for your address.
What to ask
What meals, rides, or in-home support are available where I live?
YesNM Benefits Portal
Apply for or get help with New Mexico benefits, including Medicaid, SNAP, and energy assistance.
Before you go: Eligibility and application requirements depend on the benefit.
What to ask
Which benefits should I apply for, and what documents will I need?
Health Care Assistance Program
County assistance with certain eligible health-care costs.
Before you go: Income, residency, covered services, and funding rules apply. Ask the program before relying on coverage.
What to ask
Please connect me with HCAP, option 4. Do I qualify, and is the service I need covered?
Vista Grande Community Center
A nearby place to ask about current community activities, fitness options, and local programs.
Location: 15 La Madera Road, Sandia Park
Before you go: Sandia Park residents can explore these nearby programs across the county line. Ask about each activity's registration, fees, and age rules.
What to ask
What activities are available now, and can I participate as a Sandoval County resident?
Whispering Pines Senior Center
A nearby senior meal site and place to ask about activities and meal-site transportation.
Location: 6 Lark Road, Tijeras
Before you go: The published meal program serves adults 60+. Ask about reservations and transportation coverage for your address.
What to ask
How do I reserve a meal, and does meal-site transportation reach my home?
Tijeras Senior Center
Senior meals and local activities in Tijeras.
Location: 10 Tijeras Avenue, Tijeras
Before you go: The published meal program serves adults 60+. Confirm reservations, participation details, and any ride-service limits.
What to ask
How do I join the meal program, and what activities are currently available?
Alzheimer's Association
Dementia information, education, and support for people living with dementia and their caregivers.
Before you go: The national helpline is available 24/7. Ask about current New Mexico support groups.
What to ask
What caregiver support or dementia resources would fit my family?
Rides Through Your Health Plan
Your health plan may cover transportation to eligible medical appointments. Start with member services on your insurance card.
Before you go: Benefits, advance notice, destinations, and authorization vary. Pharmacy-only trips are not covered by every plan.
What to ask
Does my plan cover this trip, how far ahead must I book, and is this destination eligible?
Rebuilding Together Sandoval County
Critical repairs and accessibility modifications for qualifying homeowners in its listed service communities.
Before you go: Its published service area lists Rio Rancho, Corrales, Bernalillo, Placitas, and Algodones. East Mountain coverage is not listed. Ask ADRC for local alternatives.
What to ask
Is my home within your service area? If not, which organization should I contact?
New Mexico Care Wishes & Medical Orders
Official information to discuss advance directives, DNR orders, and MOST documents with your health-care professional.
Before you go: An emergency information sheet is not a medical order. Follow the instructions for the specific document.
What to ask
Which care-planning documents fit my wishes, and who needs to complete or sign them?
CDC Home Safety & Fall Prevention
Practical home-safety and caregiver tools for maintaining independence.
Before you go: Use the home checklist to identify things to discuss or improve. It does not diagnose a condition.
What to ask
Which changes can I make at home, and what should I discuss with my clinician?
Haven House
Domestic violence support, advocacy, and emergency shelter assistance.
Before you go: Call from a safe device when possible. For immediate danger, call 911. The published crisis line is available 24 hours.
What to ask
What support is available, and how can I contact you safely?
988 Suicide & Crisis Lifeline
Support for emotional distress or a mental health crisis.
Before you go: Available across the United States. For an immediate medical or safety emergency, call 911.
What to ask
I would like to speak with a crisis counselor.
No resources match these filters. Try a broader topic or reset your filters. ADRC can also help you find a starting point.
Home outreach · 2026 into 2027
A conversation at home can be a helpful first step.
La Madera offers a way to request local EMT follow-up visits as part of the county community medicine program. The focus is practical: understanding everyday needs, helping make the home safer, and connecting residents with the right support.
Use our follow-up request form to share contact and scheduling details. The team will contact you to discuss your request, visit availability, and next steps. A visit is not booked until confirmed.
Start with your priorities.
Talk about questions, daily challenges, and the help you would find useful. A trusted family member or caregiver can join with your permission.
Support safer daily living.
Review practical home-safety concerns, emergency information, and questions for your regular care team.
Choose useful next steps.
Identify appropriate community resources and discuss follow-up through the county program.
What about a health check?
When included in the approved visit plan, EMS staff may make basic health observations and measurements appropriate to their training and authorization. The visit does not replace your primary-care clinician, home-health agency, or emergency care. Our team does not prescribe medicines or independently change your treatment plan.
Explore & prepare
Use the resource finder and create a short list of questions or next steps.
Connect locally
Submit a non-emergency follow-up request. The local team will contact you to discuss what support fits your needs.
Build continuity
Develop local outreach and connections with county services and residents' existing care teams.
The request form is for contact and scheduling details only. Do not send medical records, medication lists, insurance numbers, or detailed health information through the website or ordinary email. It is not monitored continuously. For emergencies, call 911.
Your visit, your priorities
A local connection to the county care team.
La Madera outreach is an extension of the county Community Medicine program. Local EMT-B staff work within their authorized role, with escalation to the county paramedic when a concern needs that level of review.
Agree on the purpose.
Discuss the reason for the visit, who you want involved, and access or communication needs. Have relevant instructions, medication containers or a current list, and questions ready if you want to discuss them.
Look at the whole situation.
With your participation, the team can discuss daily needs, home-safety concerns, and barriers to following your existing care plan. Any observations or measurements follow the approved county plan and the EMT’s training and authorization.
Know the next step.
Discuss what you will do, which professional or program should help, and how follow-up will be arranged. Concerns beyond the local team’s role can be brought to the county paramedic. Emergencies require the emergency response system.
Care information stays in the program process.
The outreach team uses the county and UNMH capture forms through its established processes. Those internal forms are not posted here. This website’s resource list does not transmit health information or create a patient record.
Prepare together
A few small steps. A more useful conversation.
Choose the things you would like to work on. These are planning prompts, not a medical assessment or a score.
Ask your equipment supplier and clinician about safe backup power, available battery time, and when to relocate. Include refrigerated medicines in that conversation.
Related guidanceChoose a willing local helper and an alternate. Agree on when to check in and what to do if a call is missed. Keep contact details on paper.
Keep discharge instructions, confirm follow-up appointments and rides, and write down questions for the treating team. Do not wait for outreach if an emergency develops.
Keep important numbers and your physical address on paper. Discuss a practical backup communication method with your household and helpers.
List medications, allergies, emergency contacts, and important support needs. Keep the printed sheet where your household can find it.
Related guidanceLook for loose rugs, cords, and clutter in frequently used paths. Ask for help with work you cannot safely do yourself.
Related guidanceCheck lighting between the bedroom and bathroom. Discuss secure grab bars, handrails, and other changes with someone qualified to help.
Related guidanceBring your current medication list and ask about any concerns. Do not change doses or stop medicines based on this checklist.
Related guidanceConfirm a driver or covered transportation, the address, booking lead time, and a backup.
Discuss who can help with appointments, important information, and follow-up. Make sure they agree to the role.
Know where applicable signed documents are kept and discuss your wishes with your health-care professional.
Related guidanceCheck address visibility and plan for pets, gates, and a clear route to the person needing help.
Related guidanceYour take-away
My next steps
Choose resources and preparation steps above. Print or save your list as a PDF to use during calls or conversations with your household and care team.
No selections yet.
Your list will appear here.
Enable JavaScript to build a list, or use the resources and prompts above.
Common questions
Know what to expect.
Who is this for?
The site is for residents and families in La Madera, Sandia Park, and nearby East Mountain communities. The directory includes programs for different ages and needs. Each provider sets its own eligibility.
Can Sandoval County residents use nearby Bernalillo County centers?
Nearby Sandia Park and Tijeras centers are relevant options for our residents across the county line. Ask the individual center about the activity or service you want. Transportation and other funded services can have different eligibility or coverage rules.
Does adding a resource make a referral?
No. Your list is a personal planning aid. Contact the listed provider directly, or discuss the resource with the outreach coordinator. Adding a resource does not enroll you or send your information.
Can I book a home visit online?
You can request a callback using the EMT follow-up request form linked above. The team will contact you to discuss availability and next steps. A request does not book an appointment. Do not use the form for emergencies or medical intake information.
Can the team fill out or sign my care documents?
The team can help you locate information and prepare questions. Documents such as DNR or MOST orders have their own requirements. Discuss them with the appropriate health-care professional and use the official instructions.
What if something urgent happens?
Call 911 for an emergency. Do not wait for a home visit, email reply, or website response.